Our products are usually delivered with in 10 working days. However, in certain circumstances or as per geographical approach by courier facilities it may take up to 3 weeks for your product to be delivered.
In case of return shipping, you will be responsible for paying for the shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
To return your product, you should mail your product to: “Shri Ram Gem Research and Testing Lab” with address as “Jai Shri Jewellers, in front of Town Hall, Datia, Madhya Pradesh – 475661”
Need help?
Contact us at info@ramgemlab.com for questions related to refunds and returns.